Privacy Policy

Privacy Policy

At Wide Bay Pet Sitting & Concierge Service, we are committed to protecting the privacy of our clients and their personal information. This privacy policy explains how we collect, use, and disclose personal information in accordance with Australian privacy laws.

What information do we collect?
We collect personal information from clients when they sign up for our services or otherwise provide it to us. This information may include name, contact details, and payment information. We may also collect information about your pets, such as their names, breeds, and any special care instructions.

How do we use your information?
We use the personal information we collect to provide our services to you, such as scheduling pet visits and processing payments. We may also use your information to communicate with you about your account and our services.

Will we share your information?
We will not share your personal information with third parties without your consent, unless required by law.

How do we protect your information?
We take appropriate security measures to protect your personal information against unauthorised access, disclosure, alteration, or destruction.

How can you access and update your information?
You have the right to access and update your personal information that we hold. You can contact us to request access to or correction of your personal information.

Changes to this privacy policy
We may update this privacy policy from time to time to reflect changes to our practices or legal requirements. We encourage you to review this policy periodically to stay informed about how we are protecting your personal information.

Contact us
If you have any questions or concerns about our privacy policy or the way we handle your personal information, please contact us.