Cancellation and Refund Policy
Cancellation and Refund Policy
Cancellation of services:
If you need to cancel your services, please contact us as soon as possible. For cancellations with less than 24 hours’ notice, we may charge a cancellation fee to cover the costs of any services that have already been provided.
Refunds:
If you are not satisfied with the services we have provided, we will refund the fees for any services that have not been completed. Please contact us to request a refund and we will review your request on a case-by-case basis.
We reserve the right to refuse a refund or cancel services if we have reason to believe that the services are being used in a fraudulent or illegal manner.
Thank you for choosing Wide Bay Pet Sitting & Concierge Service. We appreciate your business and are committed to providing the highest level of service to our clients.